Terms - Conditions
This Website is operated by SBG Designs dba Goldfine Jewelry. The Website address for Goldfine Jewelry is goldfine-jewelry.com. The mailing address for Goldfine Jewelry is 600 Washington Avenue North #350 Minneapolis, MN 55401
Terms & Conditions
All users of this Website agree that their access to and use of this website are subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is undertaken at the user's own risk. These terms and conditions are further subject to change at any time without prior notice.
By making a purchase from goldfine-jewelry.com, you understand and agree that goldfine-jewelry.com may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.
All content, graphics, code and software used on or incorporated into goldfine-jewelry.com , and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Goldfine Jewerly, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to the placement of an order or shopping with goldfine-jewelry.com. Any other use of this website or content or information contained in this website is strictly prohibited unless the written permission of Goldfine Jewelry is first obtained.
Related Copyrights & Trademarks
goldfine-jewelry.com, Goldfine Jewelry, the Goldfine Jewelry logo and tagline "Wear Something Different" as well as page headers, custom graphics, buttons, images and other content on this website are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by SBG Designs dba Goldfine Jewelry. Other trademarks, product names and company names or logos used on this website are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this website is strictly prohibited.
Orders ship within 1-7 business days. In the event that the item(s) you purchased is preordered or back-ordered, please allow up to 3-4 weeks for your order to ship. If you ordered more than one item, you may receive partial shipments. If you have an inquiry regarding the status of your order and/or product availability please email [email protected]
Order by Wednesday, December 12th, 2018 for Holiday Delivery. Our shipping department will be closed for the holidays December 13th - NYE. All orders placed during that time will be shipped after the New Year
We accept American Express, VISA, MasterCard and Discover credit cards as forms of payment. Customers will be charged as soon as order is submitted on goldfine-jewelry.com
We want you to be happy with your order. If you are not satisfied with your order, we will gladly accept your return within 7 days of your order's arrival. Returned merchandise must include original packaging and tags and must be in the same condition as when it was received. Used merchandised cannot be returned unless defective.
All SALE items and/or items purchased using a promotional code are FINAL SALE and are not eligible for returns or exchanges.
We reserve the right to reject any return or exchange that does not comply with the conditions stated above.
Please note, refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount, however, shipping charges cannot be refunded. Please allow 3-5 business days for the refund to show up on your account.
IMPORTANT MESSAGE REGARDING YOUR RETURN
Returns will only be approved if requested within 7 days of an order's arrival.
We require you email us so that we can issue a Return Authorization number.
Please email [email protected] and include your first and last name and order number.
Once reviewed, we will email you a return authorization number and you can send us your return using a trackable courier of your choice, or request our prepaid USPS label.
If you decide to use our pre-paid USPS return label, a return shipping fee of $12 USD (for returns within the 48 contiguous states) or $30 USD (for returns from Alaska and Hawaii) will be deducted from your refund.
For exchange requests, your exchange will be shipped upon availability and we will email the replacement items tracking number upon dispatch. An additional shipping fee will be charged for exchanges.
We are unable to refund any import tax/duty that your order may have incurred for returned items. Please note that any exchanges may require additional tax/duty for import to delivery destinations outside the US.
Please note that we are not responsible for any lost packages during the return and exchange process, which is why we require all returns to be sent by a trackable shipping courier.
If you have any questions or concerns regarding our return and exchange process, please contact customer service at [email protected]
Please mail returns to the following address using a trackable shipping method:
Customer Service Returns
600 Washington Avenue North
Minneapolis, MN 55401
We will repair any purchase that was made from goldfine-jewelry.com. Please email [email protected] with an image of your item and request a repair estimate. Fees are contingent upon the type of repair and the materials needed for the repair. Repairs take approximately 4 to 6 weeks for completion.